Set up Airoomier, step by step.
Every tab of the dashboard explained in detail — so your business can start using it on its own, without waiting for anyone.
Quick start in 4 steps
- 1Create your accountSign up, verify your email and finish the 3-step setup wizard.
- 2Fill in your business infoCheck-in/out, policies, contact — the verified answers Mira gives.
- 3Add room types and pricesDefine what you sell, your units and seasonal prices.
- 4Put Mira on your websiteCopy one line of code, or share the guest link.
Getting started
Set up Airoomier from start to finish: sign up, verify your email, log in, reset your password, run the setup wizard and follow the first-day checklist (including domain security, manual booking entry and a weekly chat quality check).
Account and PlansThe full Basic vs Pro comparison, which plan the newer features are on, how to read the usage counters, what happens at a limit, how switching to Pro works, your profile and password, email notification preferences and user roles.
Team and RolesInviting colleagues from the Team Management page, giving them a role and department, editing job titles and removing members; the differences between the Full access, Admin, Manager and Staff roles.
Panel OverviewThe left menu, the top bar, the user menu, the notification bell, the guided tour, light/dark theme, panel language, the plan badge, the "On this page" section menu, save notices and collapsible cards.
How Mira WorksA conceptual guide for business owners - where Mira gets her information, what she does and does not answer, the price and booking flow, what happens when she cannot answer, the automatic quality check of her replies, and 10 rules for getting the best results.
Dashboard tabs
Learn what the greeting, the four summary cards, Mira performance, 14-day occupancy, items needing attention, today's arrivals and departures, guest requests and the right-hand column cards on the Dashboard show and how they are calculated.
Business InfoThe page where you enter the address, contact details, check-in/out times, Wi-Fi, pet and cancellation policy that Mira gives guests as verified answers.
WidgetThe page where you manage how the guest chat widget looks and behaves: guest link, website code, live preview, brand colors, assistant name/photo, welcome messages, suggestion chips, the booking banner, domain security and pricing visibility.
Installing on Your Website and Guest LinkAdd Mira to your website with one line of code, share the Guest Link on Instagram/Google/WhatsApp, use room QR codes, install it on a phone like an app, domain security, and testing and troubleshooting.
Room TypesThe page where you define your rooms, tents, bungalows, caravans and other accommodation types, with their physical units, photos, translations and seasonal prices; it is the source of Mira's availability and price answers.
Pricing RulesSetting up last-minute, early booking and long-stay discounts, and how the discount shows up in Mira's prices, on booking cards and in the guest calendar.
CalendarSee which unit is booked on which day in a monthly occupancy calendar, jump to any booking with one click, and track today's occupancy rate.
BookingsSee bookings from the AI receptionist and the ones you enter yourself in one list; filter by channel, confirm, assign units, track payment statuses or cancel.
Extra ServicesDefine paid add-ons such as boat tours, transfers or breakfast baskets so Mira can describe them with prices, suggest them at the right moment and collect guest requests.
Incoming Service RequestsSee the extra service requests guests send through the chat, contact the guest, then confirm or cancel each request.
FinanceTrack reservation revenue, net collections, outstanding balance, refunds and revenue by channel on one screen, and learn how each amount is calculated.
ConversationsList, filter and open every exchange between Mira and your guests; learn the status badges, the monthly AI quota and the history limit.
Chat QualityHow Mira automatically evaluates the replies she writes herself, the six quality criteria, the confidence score, the Flagged Replies list, and how to fix problem replies through the Knowledge Base and Business Info.
ReviewsAn automatic satisfaction survey after check-out, quick follow-up on low ratings, and inviting happy guests to review you on Google and Booking.com.
Info Center
Define your Wi-Fi, pool, parking and other facilities with photos, translations and synonyms, so Mira answers guest questions about them instantly and accurately.
Knowledge BaseWrite the business-specific answers Mira gives guests; add entries, attach photos and close unanswered questions from the Missing Topics list.
Import from WebsiteExtract check-in time, breakfast, contact details and more as drafts by scanning your website or pasting your text, then review and approve them.
Guest Requests
How Mira catches in-stay guest requests such as towels, cleaning or faults, turns them into cards on a Kanban board, and how your team assigns and follows them.
Request Types and SettingsDecide which guest requests (housekeeping, maintenance, concierge and so on) Mira accepts and drops onto the board.
