Support center

Set up Airoomier, step by step.

Every tab of the dashboard explained in detail — so your business can start using it on its own, without waiting for anyone.

Try: “min stay”, “widget”, “price hidden”, “refund”

Quick start in 4 steps

  1. 1Create your accountSign up, verify your email and finish the 3-step setup wizard.
  2. 2Fill in your business infoCheck-in/out, policies, contact — the verified answers Mira gives.
  3. 3Add room types and pricesDefine what you sell, your units and seasonal prices.
  4. 4Put Mira on your websiteCopy one line of code, or share the guest link.

Getting started

Dashboard tabs

Dashboard

Learn what the greeting, the four summary cards, Mira performance, 14-day occupancy, items needing attention, today's arrivals and departures, guest requests and the right-hand column cards on the Dashboard show and how they are calculated.

Business Info

The page where you enter the address, contact details, check-in/out times, Wi-Fi, pet and cancellation policy that Mira gives guests as verified answers.

Widget

The page where you manage how the guest chat widget looks and behaves: guest link, website code, live preview, brand colors, assistant name/photo, welcome messages, suggestion chips, the booking banner, domain security and pricing visibility.

Installing on Your Website and Guest Link

Add Mira to your website with one line of code, share the Guest Link on Instagram/Google/WhatsApp, use room QR codes, install it on a phone like an app, domain security, and testing and troubleshooting.

Room Types

The page where you define your rooms, tents, bungalows, caravans and other accommodation types, with their physical units, photos, translations and seasonal prices; it is the source of Mira's availability and price answers.

Pricing Rules

Setting up last-minute, early booking and long-stay discounts, and how the discount shows up in Mira's prices, on booking cards and in the guest calendar.

Calendar

See which unit is booked on which day in a monthly occupancy calendar, jump to any booking with one click, and track today's occupancy rate.

Bookings

See bookings from the AI receptionist and the ones you enter yourself in one list; filter by channel, confirm, assign units, track payment statuses or cancel.

Extra Services

Define paid add-ons such as boat tours, transfers or breakfast baskets so Mira can describe them with prices, suggest them at the right moment and collect guest requests.

Incoming Service Requests

See the extra service requests guests send through the chat, contact the guest, then confirm or cancel each request.

Finance

Track reservation revenue, net collections, outstanding balance, refunds and revenue by channel on one screen, and learn how each amount is calculated.

Conversations

List, filter and open every exchange between Mira and your guests; learn the status badges, the monthly AI quota and the history limit.

Chat Quality

How Mira automatically evaluates the replies she writes herself, the six quality criteria, the confidence score, the Flagged Replies list, and how to fix problem replies through the Knowledge Base and Business Info.

Reviews

An automatic satisfaction survey after check-out, quick follow-up on low ratings, and inviting happy guests to review you on Google and Booking.com.

Info Center

Guest Requests

Help

Still stuck?

Write to us and we will help you set it up.

Or email us directly: support@airoomier.com

Write to us