Guides
Practical guides
for hospitality businesses.
Hands-on articles on winning more direct bookings, answering guest messages faster and getting better reviews. Step by step, in plain language.
- AI in hospitalityAI receptionist for small hotels: a practical guideHow a small hotel can start with an AI receptionist: what it handles, what to prepare, where guests find it, safe limits and a 30-day review routine.
- AI in hospitalityAn AI receptionist for your bed and breakfastHow an owner-run B&B can use an AI receptionist without losing its personal touch: what to hand over, an answer sheet to write and a weekly routine.
- Guest communicationGuest message templates for hotels8 copy-and-paste guest message templates for hotels and guesthouses in English, German and Russian: price replies, confirmations, arrival info and reviews.
- Reviews & reputationHow to get more Google reviews and answer bad onesHow hotels and guesthouses can get more Google reviews within the rules, the 5 steps to answering a bad review, and ready-to-use reply templates.
- Direct bookings7 ways to reduce Booking.com commissionSeven practical ways to pay less OTA commission: a direct booking door, fast replies, non-price perks, repeat guests and a yearly look at your channel numbers.
- AI in hospitalityAI receptionists for hotels compared (2026)RecepAI, HiJiffy, Asksuite, Canary, Duve, DialogShift, Akia, Quinta and AIroomier compared: channels, languages, bookings, pricing and who each one suits.
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