These terms apply to everyone who uses the airoomier.com website and the Mira chat window that hotels, campsites, apartments and similar businesses place on their own sites. By using the site, or by pressing Accept in the chat window, you accept these terms. If you do not accept them, please do not use the site or the chat.
The service#
Airoomier is AI front-desk software built for accommodation businesses. Based on information entered by the business, Mira answers guests' questions, provides availability and prices, and passes your booking or request details to the business. Airoomier is not a hotel, agency or tour operator; the accommodation is provided by the relevant business.
AI answers#
- Replies are generated automatically by AI and may contain errors, omissions or outdated information.
- Confirm important information such as prices, availability, cancellation terms and policies with the business before booking.
- Mira's reply is not a binding offer or confirmation. A booking becomes final only when the business confirms it.
- Mira does not give medical, legal or emergency advice. In an emergency, call your local emergency number.
Your responsibilities#
- Give accurate information about yourself in the chat; do not send unlawful, harassing, deceptive content or content that infringes others' rights.
- Do not share sensitive data such as credit card numbers, ID or passport numbers, passwords or health information in the chat.
- Do not abuse the service with automated tools, try to bypass security measures or overload the system, or bulk-extract Mira's replies.
Bookings and payment#
A booking or request made through Mira is a request sent to the business; price, payment method, cancellation and change terms are subject to the business's rules. Airoomier does not collect payment from guests and is not a party to the accommodation price. Mira does not ask for payment details in the chat.
Intellectual property#
The Airoomier name, logo, Mira identity, software and site content belong to Airoomier or its licensors. They may not be copied, distributed or used to create derivative works without prior written permission. Content that businesses enter in the panel (descriptions, photos, prices) belongs to the relevant business.
Data and privacy#
How your personal data is processed is explained in the Privacy Policy. Chat content may be recorded to improve service quality and the system.
Limitation of liability#
The service is provided "as is". To the extent the law allows, Airoomier is not liable for errors or omissions in AI replies, the quality of the accommodation provided by a business, third-party service outages, or indirect damages arising from force majeure. This clause does not limit liability for intent or gross negligence, nor consumers' rights under mandatory law.
Changes to the service and restricting access#
We may update or change the service without notice, or pause it temporarily for maintenance. We may restrict access for use that violates these terms.
Changes to these terms#
We may update these terms; the current version is published on this page. Continuing to use the service after a change means you accept the current terms.
Governing law and jurisdiction#
Turkish law applies to these terms. The Courts and Enforcement Offices of Antalya have jurisdiction; consumers' statutory rights to apply to consumer arbitration committees and consumer courts remain reserved.
Contact#
Questions: support@airoomier.com · Airoomier, Antalya, Türkiye.