AI receptionists for hotels compared (2026)

First, a note: who wrote this comparison?

This page was written by AIroomier, so we make one of the products compared. That's why we followed these rules:

• Every fact about competitors comes from the vendors' own public pages as of 28 October 2026, and the sources are listed at the end.
• Where something isn't publicly stated, we say "not stated"; we don't guess.
• Where a vendor gives different figures on different pages (language counts, for example), we use the most conservative one, marked "per vendor".
• We also say plainly where AIroomier is weaker.

AIroomier's own details were last updated on 5 November 2026. Prices and features change. If you spot something wrong or out of date, email support@airoomier.com and we'll fix it.

In short

• For hotel groups and enterprise setups: HiJiffy, Asksuite, Canary and Quinta (Velma). Omnichannel platforms with broad integrations.
• If you want to automate the phone too: RecepAI, HiJiffy, DialogShift, Canary and Akia offer voice assistants.
• Focused on check-in, guest apps and upsells: Duve and Canary offer digital check-in and upselling alongside messaging.
• For small, independent properties and a fast start: AIroomier. Free-forever plan, no commission, same-day setup, and a fit for campsites and caravan parks. The Pro plan adds face-to-face voice translation in 17 languages for front desk staff (Staff Interpreter). But it doesn't answer the phone, and there's no WhatsApp channel and no PMS or payment integration.

Comparison table

Where it says "not stated" or "custom quote", pricing is set in a conversation with the vendor.

The products one by one

AIroomier (Mira)

An AI receptionist for independent hotels, guesthouses, apartments and villas, and campsites and glamping sites. The assistant, Mira, answers guest questions in writing in four languages from the information, availability and prices in the dashboard, and collects booking requests. The Pro plan adds Staff Interpreter, a face-to-face voice translation tool for front desk staff.

• Strengths: A free-forever Basic plan and no commission on bookings. Dashboard in English and Turkish, same-day setup. Properties without a website get a free airoomier.com page. Per-person pricing and separate rental units and pitches make it a fit for campsites. When it doesn't know an answer, it doesn't guess: it points the guest to the team's call, WhatsApp and email buttons and adds the question to the dashboard's Missing Topics list.
• During the stay: Guests who scan a room QR code are recognised by room. Messages like "Could we get extra towels?" or "The air conditioning isn't working" become cards on the team's Guest Requests board, with department assignment, status tracking and target-time (SLA) alerts. Mira describes paid extras such as transfers and tours with their prices and suggests them at the right moment. The Wi-Fi password is only given to guests who are staying.
• Prices and reviews: On Pro, last-minute, early-booking and long-stay discounts are applied to the price automatically, and guests pick dates from a calendar that shows each day's lowest rate. An optional short satisfaction survey goes out the morning after check-out, and the property is alerted to low scores; on Pro, happy guests are invited to review on Google and Booking.com. Weak answers are flagged on the Chat Quality page.
• Things to consider: Mira works in writing only; she doesn't answer the phone and doesn't chat with guests on WhatsApp. No PMS, channel manager or payment integration; bookings from other channels are added by hand, the property confirms bookings and takes payment itself. Chat languages are limited to 4. Not currently a fit for large chains that require their own booking engine and channel manager integration.

Staff Interpreter (Pro). Front desk staff put the phone between themselves and a guest: the app detects who is speaking, translates and reads the translation aloud. It supports 17 languages: Turkish, English, German, Russian, Arabic, French, Spanish, Italian, Polish, Ukrainian, Dutch, Romanian, Czech, Slovak, Lithuanian, Danish and Persian.

• When a guest asks about the hotel, the staff member's screen shows a suggested answer taken from the dashboard, with its source; if the information isn't stored, the app doesn't guess.
• If the guest asks for something, a request card is prepared and tapping "Send to panel" puts it on the Guest Requests board.
• In practice mode, staff rehearse hotel scenarios (check-in, early arrival, complaints, check-out, restaurant, transfer, housekeeping, camping) and every sentence is corrected.
• Guests see a short notice first and give their consent; no audio is recorded. Nothing to install: it opens in the phone's browser. Pro includes 2,000 turns a month.
• It's for face-to-face conversations, not phone calls.

More: AI receptionist, Staff Interpreter and Pricing.

RecepAI

A Hotel Linkage product. It's described as an AI team working on web chat, WhatsApp, Telegram and the phone in 30+ languages, split into roles: separate "specialists" for reception, concierge, reservations, guest relations, digital marketing and travel.

• Strengths: Voice channel, completing bookings and taking payments. Says when it doesn't know, grades its own answers and shows missing topics. Opt-in marketing messages. Setup in 2–3 days, per the vendor.
• Things to consider: Pricing isn't published. In some agreements, part of the fee is tied to the bookings the assistant brings in (a "booking incentive"); flat-fee agreements don't include it. Rates aren't public.

HiJiffy

Based in Portugal; a guest communication platform for hotel groups. Used by more than 2,100 hotels, per the vendor.

• Strengths: A very wide range of channels (including OTA messages and voice), 100+ languages, live prices and booking in chat, 100+ integrations, multi-property management.
• Things to consider: Pricing starts from €99/month based on room count, with a setup fee for every 5 properties. 3 languages on Basic; voice on Pro and above. No free plan is stated.

Asksuite

An omnichannel communication and booking platform built for hotels. Used by more than 5,500 hotels in 80+ countries, per the vendor; its AI assistant is called Sophia.

• Strengths: Live prices and availability, direct-vs-OTA price comparison, quotes and bookings in chat. Ready-made flows that follow up guests who abandon the booking engine. Many booking engine integrations.
• Things to consider: Pricing isn't published; it works through a demo. Voice calls are available in Brazil only. For WhatsApp campaign messages, Meta's per-message charges are deducted separately as credits.

Canary Technologies

An AI platform for hotel and guest management. Used by more than 20,000 hotels in 125+ countries, per the vendor.

• Strengths: Mobile check-in, upsells, digital tipping and fast check-out alongside messaging. A voice assistant that can complete bookings by phone. 100+ languages.
• Things to consider: Pricing isn't published; it's quote-based. A suite covering messaging, check-in, upsells and payments; package contents are set at the quote stage.

Duve

A guest experience platform for hotels and short-term rentals: digital check-in, guest app, upsells and AI messaging.

• Strengths: Brings WhatsApp, SMS, email and OTA messages into one inbox. 100+ languages. Hands over to staff when it isn't confident, and staff can approve drafts. Public pricing: the minimum package starts at $120/month, with the communication package from $150.
• Things to consider: Per the vendor, the AI has no access to room rates or payment information; the focus is the stay and upselling. Some features cost extra.

DialogShift

Based in Berlin; a platform that automates a hotel's web chat, WhatsApp, phone and email communication. Used by more than 1,500 hotels, per the vendor.

• Strengths: Takes bookings in chat and by phone, a phone assistant, email drafts. Emphasis on European data protection. Public pricing, with a money-back guarantee.
• Things to consider: Pricing starts at a €200/month platform fee plus €1 per room per month for chat (from €100); phone and email are add-on modules. How a booking is completed depends on the rate and system setup, and the homepage marks its booking agent as "coming soon". Setup takes 1–2 weeks, per the vendor.

Akia

Described as an AI agent that manages the whole guest journey from booking to checkout, for hotels and vacation rentals.

• Strengths: A very wide range of channels (including OTA messages and phone), answers from live PMS data, check-in and payment in chat (via Mini Apps). Permission rules that set what the AI may do on its own.
• Things to consider: Pricing isn't published; it's charged per unit, per month. The number of supported languages isn't stated.

Quinta (formerly Quicktext), assistant Velma

Quicktext became Quinta in January 2026. Velma is a hotel chat assistant used by some of the world's largest hotel groups, per the vendor; Quinta now also positions itself as a data platform that brings hotel data into AI search.

• Strengths: Sends guests who are ready to book to the booking engine; 100+ booking engine and 50+ PMS integrations, per the vendor. 38 languages. Feeds hotel data to AI assistants such as ChatGPT.
• Things to consider: Bookings are completed in the booking engine, not in the chat. No separate price is stated for Velma; the only public price (from $599/month) is for a data services plan.

Which one suits you?

• If you take many bookings by phone: look for a product with a voice assistant: RecepAI, HiJiffy, DialogShift, Canary or Akia.
• If you want WhatsApp and OTA messages in one place: HiJiffy, Canary, Duve and Akia list these channels explicitly.
• If full PMS integration is a must: HiJiffy, Asksuite, Canary, DialogShift, Akia and Quinta offer broad integration lists. Ask whether your PMS is on the list.
• If you also want check-in and upsells: Duve and Canary.
• If language is a problem at the front desk: AIroomier's Staff Interpreter (Pro) gives voice translation between 17 languages in face-to-face conversations and suggests answers to guest questions from the dashboard, with the source shown. For other products you're evaluating, ask in the demo whether they offer face-to-face translation.
• If you're a small property, on a tight budget or want to start right away: AIroomier's Basic plan is free forever and setup takes a day. Per-person pricing for campsites, glamping and caravan parks is built in.

Whichever product you evaluate, keep our 7 questions to ask when choosing handy: What does it do when it doesn't know? Where does it get prices? Who confirms bookings? Is there a commission?

Sources

All pages were checked on 28 October 2026.

• RecepAI: recepai.ai, documentation, booking incentive
• HiJiffy: homepage, pricing, hotel chatbot, privacy policy (company details)
• Asksuite: homepage, Sophia, AI chatbot, llms.txt, WhatsApp charges
• Canary Technologies: pricing, guest messaging, AI guest messaging, AI webchat, AI voice
• Duve: pricing, DuveAI, guest communication
• DialogShift: homepage, pricing, Booking AI, social media integration, booking engine integrations
• Akia: about, messaging, guest messaging agent, pricing
• Quinta: homepage, Velma, Quicktext becomes Quinta, pricing